The answer is simple: by process automation, thus improving customer experience. That’s always challenging, however, we have been working with a few leading telecom companies for 16 years and may help you by providing future-proof telecom software development. Business Support Systems (BSS) and Sales and Care Applications such as CRMs, and Product Catalogs can help companies to achieve better time-to-market and result in more effective work of employees, which translates into better performance.