Client assessment system helping 300 insurance consultants

Company
Industry
Insurance
Country
Poland
System
Customer needs analysis

Challenge: Automation of the client assessment process

PROFITOWI is a Polish financial distribution startup that has been operating in the market for over 3 years. With a team of 300 experienced advisors, they assist both individuals and businesses in finding the best insurance or financial solutions. When the Polish Financial Supervision Authority (KNF) introduced new regulations for insurance agents regarding client assessment process and GDPR requirements, they needed a new custom client needs analysis system. Additionally, PROFITOWI wanted to improve their whole client assessment process. As each of the advisors was using manual tools like Excel or Word, the additional goal was to standardize and automate this process. PROFITOWI had previously collaborated with Pretius on creating a custom sales commission system and were satisfied with the results, so they chose this vendor for the new project.

Methodology
Waterfall
Delivery time
7 months
Team
1 project manager, 1 business analyst, 4 software developers, 2 software testers

Effect: One-stop portal for the whole brand

The new software not only allowed Profitowi to meet the requirements of the Polish Financial Supervision Authority, but it also streamlined the entire sales process in the company. The analysis conducted in the system assists 300 advisors in recommending a wide range of products from over 72 insurance companies. It facilitates the sale of insurance to new clients as well as upselling to 50 000 existing ones.

300+ advisors

using the new system

50k clients

of Profitowi

72 insurance companies

whose products are provided in the new system

Looking for a vendor experienced in software development for insurance enterprises?

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