Client background
The client is a major international wholesaler operating on a cash-and-carry model, with a strong presence in Central Europe. Its customers are professional buyers – hotels, restaurants, caterers (the HoReCa segment), event venues, and independent merchants – who rely on the wholesaler for a broad range of food and non-food products at competitive, volume-based prices.
In this kind of business, the field sales representative is a key channel. Winning a hotel or a restaurant chain as a customer often depends on presenting a compelling, tailored offer during a face-to-face meeting. That, in turn, depends on the rep being able to assemble an accurate offer on the spot – pulling from the current assortment and, critically, the current prices, which change frequently and carry defined validity windows.